This Privacy Policy explains how Lavish Footwear (“we”, “our”, or “us”), the operator of TheExportSurplus.com, collects, uses, and protects information when you visit our website or contact us.
Your privacy is important to us. We take reasonable steps to handle personal information responsibly and in accordance with applicable laws.
1. Information We May Collect
When you visit or contact us through TheExportSurplus.com, we may collect information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Company or business name, where applicable
- Product enquiry details
- Information submitted through our contact or enquiry forms
- Communications sent to us by email, phone, WhatsApp, or other available channels
We may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Respond to product and business enquiries
- Provide information about available footwear
- Communicate with you regarding your enquiry
- Understand how visitors use our website
- Improve our website and services
- Maintain business and communication records
- Protect the security of our website
- Comply with applicable legal requirements
We do not use the information collected through this website for purposes unrelated to our business operations without appropriate justification or consent where required.
3. Cookies and Analytics
TheExportSurplus.com may use cookies and similar technologies to improve website functionality, understand website traffic, and analyse how visitors use the website.
We may also use third-party analytics or website services for performance and usage analysis.
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
4. Customer Communications
If you contact us by email, telephone, WhatsApp, contact form, or another communication channel, we may retain the communication and related information for purposes such as:
- Responding to your enquiry
- Providing customer support
- Following up on product enquiries
- Maintaining business records
- Resolving disputes or complaints
- Complying with legal obligations
We retain such information only for as long as reasonably necessary for legitimate business purposes or as required by law.
5. Sharing of Information
We do not sell or rent your personal information to third parties for their independent marketing purposes.
We may share information where reasonably necessary with trusted service providers who assist us with website hosting, technology, analytics, communications, or other business operations.
We may also disclose information where required by applicable law, legal process, government authorities, or law enforcement.
6. Third-Party Websites and Services
TheExportSurplus.com may contain links to third-party websites or services.
These third parties operate independently and have their own privacy policies and practices. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website you choose to visit.
7. AI-Generated Images
Some promotional, banner, lifestyle, or model images displayed on TheExportSurplus.com may be generated using artificial intelligence (AI) for illustrative and marketing purposes.
These images are not created using customer photographs or personal information.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
9. Your Privacy Rights
Subject to applicable law, you may have the right to request access to, correction of, or deletion of personal information that we hold about you.
You may also request that we stop sending promotional communications where applicable.
To make a privacy-related request, please contact us using the details below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, or applicable legal requirements.
Any updated version will be published on this page.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Support Email: support@theexportsurplus.in
Support Phone: +91 93585 55444